Human Resources Manager

We are seeking an experienced Human Resources Manager to join our Dubai office, responsible for managing Human Resources functions and delivering outstanding HR service across our offices in UAE, UK, Malta, India and The Philippines. This role will manage the full range of HR topics for a diverse workforce of approximately 100 employees, and other potential offices in development. The size of these offices vary, from small startup teams to well-established offices up to 50 employees.

The role reports to the Chief People and Culture Officer and will work in close collaboration with multiple stakeholders across the business and the corporate functions.

Requirements

As our Human Resources Manager, you will have these main objectives:

1. HR Point of Contact: Act as the primary contact for local managers and employees regarding all HR matters, provide guidance and support. Manage conflicts and crisis when needed.
2. Legal Compliance: Ensure that all HR documentation, policies, and practices across regional offices are compliant with local laws.
3. Payroll and Documentation: Collaborate with the HR Generalist, Finance Team and Country Managers to oversee payroll. Ensure accurate and timely input of payroll data and changes.
4. Compensation Management: Work with the Chief People and Culture Officer to assess the competitiveness of our local compensation packages. Manage local salary reviews and administer the bonus schemes.
5. Benefits Management: Review and manage employee benefits across all locations, liaising with local vendors to ensure competitive offerings. Administer benefits plans and negotiate improvements annually.
6. Performance Management and Development: Support managers in assessing and providing feedback on team performance. Ensure quality check-ins and performance evaluations are documented in the HRIS. Assist managers in addressing underperformance, balancing legal compliance with business needs.
7. People Development: Identify training and development needs across all locations. Work with the Chief People and Culture Officer to implement individual and collective development plans. Contribute insights to the yearly people review process.
8. Relocation Management: Oversee onboarding and relocation for employees moving to or out of the regional offices, in collaboration with the HR Coordinator. Ensuring smooth transitions with support in visa processing and local formalities.
9. HR Systems Management: Maintain HR data integrity on the HRIS through regular audits and ensure timely updates to employee records. Build dashboard and identify trends to define local action plans.
10. Employee Engagement and Positive Work Environment: Foster positive employee engagement and internal communication, contribute to the local events and drive locally the IDEA (D&I) agenda ensuring alignment with local regulations.

You will be a good fit if you:

1. Are aligned with our values of Belief, Positivity, Accountability & Ownership, Execution and Speed.
2. Hold a bachelor's or master's degree in business administration, with HR specialisation preferred.
3. Have at least 5+ years of experience in Human Resources, with a proven experience as a HR Manager overseeing multiple countries, preferably with a Tech organisation.
4. Possess a customer-oriented mindset, with the ability to understand stakeholder needs and deliver timely, high-quality support.
5. Are able to assess complex HR situations, synthesise information and provide recommendations.
6. Have strong relationship-building and communication skills with the ability to adapt to different environments and personalities.
7. Are highly organised with excellent time management skills, with a proven ability to prioritise tasks and manage multiple HR functions simultaneously.
8. Possess demonstrated self-motivation and the capacity to work independently while also being a team player.
9. Are fluent in English, with prior experience using HRIS systems.