HR Specialist and Office Administration

HR Specialist and Office Administration – CredTech

CredTech is a 100% owned subsidiary of MTN Group FinTech. CredTech aims to emerge as Africa’s largest digital lending platform with operational and commercial excellence serving as its foundational pillars for achieving unprecedented success. CredTech strives to deliver technology and credit scoring services by establishing comprehensive tech and product capabilities, enhancing credit scoring, accelerating time to market, and improving debt and risk management through strategic partnerships.

We at CredTech believe this is a game changer in terms of our business strategy. We are looking at an incumbent to join us as we build a successful business together.

As part of your portfolio as HR Specialist & Office Administration - CredTech, you will be responsible for:

• Managing HR operations and employee services while also providing executive and administrative support to the CFO and senior executives.
• Overseeing key HR functions, including employee service provisioning, recruitment coordination (as applicable), onboarding support (as applicable), payroll administration, and benefits support. Additionally, the incumbent facilitates salary certificate issuance, HR reporting, and maintains essential HR records such as expense claims, leave, and attendance tracking. Acting as a liaison between employees, candidates, external vendors, and the Group Human Resources team, ensure smooth HR service delivery while maintaining compliance with corporate policies and governance requirements.
• Coordinating with the larger fintech ecosystem to support cross-functional collaboration, reporting, and ensuring effective communication between internal teams and external stakeholders.
• Beyond HR responsibilities, the role includes managing day-to-day administrative functions to ensure a well-organized and efficient office environment. This includes executive support, scheduling high-level meetings, facilitating communication between key stakeholders, managing office supplies, and overseeing vendor interactions.

The incumbent must have the following:

• Relevant Degree in Human Resources (Behavioral Sciences/equivalent).
• Training in office software (Microsoft Office, Google Workspace, CRM tools).
• 5-6 years of experience in HR Recruitment, Operations, Employee Service Management, and Office Administration.
• Experience working in a non-traditional FinTech, banking, telecom, or e-commerce organization.
• Experience in ERP systems (Oracle preferred).
• Experience managing office operations, facilities, and vendor relationships.
• Strong background in meeting coordination, stakeholder communication, and documentation, ability to manage complex calendars, and make travel arrangements.

What will give an edge to your application:

• Relevant certification/accreditation/membership with a professional body.
• Diploma/Certification in Executive Assistance, Personnel Management, Office Administration, Business Support, or a related field.
• Experience supporting senior leadership or C-suite executives in a corporate environment.

Position Location: Dubai, United Arab Emirates

Application Closing date: 10 April 2025. Late applications will not be accepted.

Should you not hear from us within 2 weeks of closing date, please consider your application unsuccessful.