HR Manager

Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

Key Accountabilities:
The School HR Manager will be the first point of contact for all school staff on all HR matters; duties will cover the full spectrum of the employee life cycle.
Recruitment and On-boarding

1. Provide support to the Principal/CEO in the recruitment of all school-based positions.
2. Liaise with School Support Centre HR recruitment team for teaching positions and complete all administrative tasks related to the teacher recruitment process.
3. Manage the full process for the recruitment of non-teaching positions including advertising, shortlisting and screening candidates, setting up interviews and communicating with candidates throughout the recruitment process.
4. Responsible for recruitment and onboarding of Emirati staff, in line with the school's Emiratisation targets. All related processes and procedures to be completed within the mandated timeframes.
5. Prepare employment contracts using D365 in compliance with GEMS policies and procedures and UAE Labour Law regulations.
6. Coordinate the preparation of the Ministry of Labour offer letter and employment contract process with the school designated Government Relations staff member.
7. Liaise with the MSO to book travel for new employees and maintain regular communication with new hires, including sending Welcome Email and Handbook, answering questions, and conducting new hire inductions.
8. Process new hire paperwork including bank account forms, medical insurance and access card requests.
9. Design and conduct new employee orientations to explain school policies, compensation and benefit programs.

1. Manage and support day-to-day operations of all HR related matters in the school.
2. Manage the administration of HR policies, procedures and programs.
3. Provide advice, assistance, and follow-up on school policies, procedures and documentation.
4. Manage employee filing system maintaining up-to-date soft copy and electronic versions for all school employees. Ensure files contain all relevant information and are maintained in an organised manner.
5. Administer and explain benefits to employees, serve as liaison between employees and insurance carriers.
6. Produce NOCs, salary certificates and salary transfer letters using D365, in English and Arabic as required on a timely basis.
7. Develop and maintain HRIS database, employee files and records.
8. Update employee handbook as required.
9. Support ERP project team with input on HR systems, policies and requirements.
10. Track approval process whenever other department signatures are required, or when D365 system approvals are required.
11. Run reports from D365 as required by school management, or when specified by the HR Area Manager/ HR Cluster Lead, or other areas of the business on a timely basis.
12. Draft routine correspondence, letters and memos as required by management.
13. Assist and prepare statistical summaries and reports for school and GEMS Corporate office.
14. Attend staff meetings and serve on committees as required.
15. Engage with other School HR Officers in a productive and solutions-focused manner, sharing best practice ideas and positive ways of working.
16. Complete any ad-hoc HR project work as and when required.

1. Coordinate the resolution of specific policy-related and procedural problems and inquiries.
2. Perform specific research/investigation into employee relations issues as requested and directed by Management.
3. Provide support to HR Area managers and HR Cluster leads as required for all employee relations matters.
4. Advise school management and staff on UAE Labour law regulations and compliance.
5. Be the first point of contact for all employees on employee relations issues.
6. Provide guidance and support to employees as and when required.
7. Be a positive role model for all school employees, acting as an employee engagement champion in school.

1. Manage the separations process from start to finish with all employees following resignation or termination.
2. Provide Principal with guidance on Labour Law regulations in regard to separations processes.
3. Liaise with employees identified as leavers to collate exit documentation required and to coordinate clearance procedures.
4. Conduct an exit interview (online and face-to-face) with all leavers, gather exit interview data on a regular basis and present this to the Principal for review.

1. Effective communication skills
2. Customer service approach
3. Able to influence colleagues in a diverse cultural environment
4. Deliver results in a timely manner with the highest degree of efficiency
5. Collaborate with members of the leadership team to deliver key HR initiatives
6. Attention to detail & able to prioritise key tasks
7. Excellent organisation and interpersonal skills
8. Credible experience of managing employee relations

1. A relevant degree or diploma
2. At least a minimum of 2-3 years experience working in a HR generalist capacity within a school
3. Excellent organisation and interpersonal skills.
4. Experience working in a multi-cultural environment is a plus.
5. Knowledge in general HR office procedures, policies and methods
6. Experience of working on HR Management Systems

Company Industry:

• Education
• Training
• Teaching

Department / Functional Area:

• HR
• Human Relations
• Industrial Relations

Keywords:

• HR Manager

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