HR Manager

Our client is a leading QSR company in Dubai, United Arab Emirates, known for our high-quality food and exceptional customer service. We are committed to providing a positive and inclusive work environment for the employees and we are looking for a dynamic HR Manager to join the team.

Job Description:

We are seeking an experienced HR Manager to oversee all human resources operations and functions within the company. The ideal candidate will have a strong background in the QSR industry and a proven track record in developing HR policies and implementing effective learning and development programs.

Responsibilities:

1. Develop and implement HR policies and procedures in line with company goals and objectives.
2. Oversee the recruitment and selection process including job postings, interviews, and onboarding.
3. Manage employee relations and ensure a positive work environment.
4. Develop and implement training and development programs to enhance employee skills and knowledge.
5. Conduct performance evaluations and provide feedback to employees and managers.
6. Manage compensation and benefits programs including salary reviews and bonuses.
7. Ensure compliance with labor laws and regulations.
8. Maintain accurate and up-to-date employee records.
9. Handle employee grievances and provide guidance on conflict resolution.
10. Collaborate with department managers to identify staffing needs and develop recruitment strategies.
11. Monitor and report on HR metrics such as turnover rates and employee satisfaction.
12. Stay up-to-date with industry trends and best practices in HR management.

Qualifications:

1. Bachelor's degree in Human Resources, Business Administration, or a related field.
2. Minimum of 10 years of experience in HR management, preferably in the QSR industry.
3. Proven experience in developing HR policies and implementing learning and development programs.
4. Strong knowledge of labor laws and regulations in the United Arab Emirates.
5. Excellent communication and interpersonal skills.
6. Ability to handle confidential and sensitive information with discretion.
7. Strong organizational and time-management skills.
8. Proficiency in Microsoft Office and HR software systems.
9. Fluent in English; Arabic is a plus.