HR Employee Relations Administrator

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

1. Create and cultivate Colleague Engagement initiatives such as Winning Ways Recognition, Town Hall Meeting, Annual Colleague Party, Sports Events, Gatherings, Wellness programs, as well as updating internal colleague communication outlets ie, Plasma screens, notice boards, social media, etc.
2. Delivering the best Guest Experience across all colleagues and new joiners as an ambassador of Human Resources.
3. Lead our Corporate Social Responsibility initiatives to maximize impact and involvement.
4. Own our (internal) social media channels and generate new ideas for continuous improvement.
5. Build the annual Engagement Strategy and ensure all activities are designed around improving Colleague engagement and are meaningful to our Colleagues.
6. Build relationships and collaborate across the business to understand and meet employee engagement requirements, whilst providing high levels of internal customer service.
7. Function as the lead contact for the organization and execution of corporate global engagement activities ie. Celebrate service week, Giving for Good, Inter-hotel relating engagement activities.
8. Partner with HR and line colleagues to understand and plan engagement activities that are relevant to the business, expertly plan, and execute.
9. Perform tasks as directed by the Manager in pursuit of the achievement of business goals.
10. Point of contact with contracted third party colleague service providers ie, transportation and colleague restaurants, to monitor consistency and quality, and complete the monthly reconciliation of invoices for finance payment.
11. Ensure that heart of house culture and branding wall papers are updated and in line with the corporate brand guidelines.
12. Responsible for compiling annual Colleagues Engagement calendar.
13. Responsible for planning and executing bi-annual long service award ceremony.
14. Ensure to cascade accurate information during Direct Line sessions.
15. Identify and address issues and solutions related to employee engagement. Help drive efforts relating to engagement data and survey outcomes to identify and build action plans.
16. Respond to job and general information questions.
17. Order supplies according to Human Resources Department needs.
18. Maintain and create a positive atmosphere within the hotel that allows for open two-way communication that ensures morale and productivity reaches the highest possible levels.
    

What We need from you:

1. A minimum of 2 years similar experience in HR.
2. Knowledge of principles, practices, and standards of Human Resources business partner.
3. Experience of human resource information systems.
4. Social Media platform and strategy experience.
5. Passion for People: Genuine passion for promoting employee wellbeing and creating a positive workplace culture.
6. Proven experience in employee engagement, wellness program coordination, or related roles within the hospitality industry.
7. Strong organisational and communication skills.
8. Ability to collaborate effectively with various departments and levels of staff.
9. Empathetic nature with a genuine commitment to fostering a positive work environment.
10. Creative mindset to develop engaging activities and initiatives.
11. Understanding of employee welfare and wellbeing best practices.