Housekeeping Team Leader

Vacancy

Job Description

JOB DESCRIPTION

JD Reference Number - OCSE/HR/JD/019

Role Specification

1.1 Job Details

Job Title: Housekeeping Team Leader
Business Unit/Division: Soft Services / Housekeeping
Department: Operations
Location/Contract: UAE

Reporting to: Housekeeping Supervisor / Executive

1.2 Overall Purpose of the Role

The Housekeeping Team Leader is responsible for ensuring that the standards of cleanliness are met. Assign tasks, inspect work to ensure it's up to standard, and provide training on how to best handle customers' requests. Maintain the inventory list in case anything needs replacing and order more supplies when needed.

1.3 Main Duties & Responsibilities of the Role

1. Manage the daily activities of the housekeeping department to include appropriate cleaning of all offices, concourses, seating areas, washrooms, and all public spaces.
2. Maintain the housekeeping budget, providing billing summaries and expenses for all pre and post events.
3. Knowledge of OSHA and safety standards within the housekeeping department.
4. Determine and maintain the department work schedule used to notify staff of upcoming events and ensure proper preparation and staffing for each event.

1.4 Critical Performance Measures (CPMs) / Objectives

To improve office efficiency.

2.1 Educational Level

High school diploma or GED required.

2.2 Experience

At least 2 years of supervisory experience.

2.3 Personal Characteristics/Attributes

Excellent personnel supervision skills.

2.4 Core Skills Rating (*) Assessment Tool

1. Achieving Results: 5
2. Problem Solving: 5
3. Team Working: 5
4. Organisational skills: 5

(*) Ratings from 1 to 5. Where “1” indicates that the core skill is not relevant to the role and “5” indicates a core skill which is fundamental to the role.