Housekeeping Supervisor

Mövenpick Hotels & Resorts
Dubai
AED 50,000 - 200,000
Job description
  • Supervise and coordinate the activities of housekeeping staff, including room attendants, cleaners, and housemen.
  • Ensure all guest rooms, corridors, and public areas meet the hotel's cleanliness and presentation standards.
  • Conduct regular inspections of guest rooms and public areas to ensure adherence to quality standards.
  • Manage inventory of cleaning supplies and equipment, and reorder as necessary.
  • Train, mentor, and evaluate housekeeping staff to ensure high performance and professional development.
  • Handle guest requests and complaints promptly and professionally, resolving issues to the satisfaction of the guest.
  • Collaborate with the front desk, maintenance, and other departments to ensure smooth operations and a seamless guest experience.
  • Ensure compliance with health and safety regulations and hotel policies.
  • Prepare and maintain reports related to housekeeping operations, including room status, inventory levels, and staff performance.

, Qualifications

Your experience and skills include:

  • Proven experience as a Housekeeping Supervisor or similar role in a luxury hotel or hospitality environment.
  • Strong knowledge of cleaning and sanitation products, techniques, and equipment.
  • Excellent organizational and leadership skills with the ability to manage a diverse team.
  • Exceptional attention to detail and commitment to maintaining high standards of cleanliness.
  • Strong communication and interpersonal skills to interact effectively with guests and team members.
  • Ability to handle multiple tasks and work in a fast-paced environment.
  • Proficiency in English; knowledge of additional languages is a plus.
  • Flexibility to work various shifts, including weekends and holidays.
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