Housekeeping Runner for Conrad Dubai

Job Description

Job Number:

Housekeeping Runner for Conrad Dubai (HOT0BDWT)

Work Locations

Conrad Dubai Sheikh Zayed Road PO Box 115143 Dubai

A Housekeeping Runner is responsible for supporting Housekeeping and Laundry operations and picking up and returning guest laundry and dry cleaning to deliver an excellent Guest and Member experience.

What will I be doing?

As a Housekeeping Runner, you are responsible for supporting laundry operations and picking up and returning guest laundry and dry cleaning to deliver an excellent Guest and Member experience. A Housekeeping Attendant (Runner) will also be required to manage and respond to guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Ensure support is provided to the laundry function when required
• Complete wash cycles, folding of linen and correct storage
• Manage guest requests in line with company brand standards
• Greet guests in public areas and rooms in a warm and friendly manner
• Provide laundry, pressing, sewing, and other similar services to guests
• Collect guest dry cleaning from rooms and follow correct process at all times
• Return guest laundry to rooms, maintaining guest room security
• Ensure soiled and damaged linen is stored in soiled bags and disposed of correctly
• Maintain linen room and uniform store
• Report maintenance and hazard issues
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A Housekeeping Runner serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Methodical and well-organized
• Ability to work under pressure
• Ability to work on own or in teams
• A passion to be part of a winning team
• Respond to guest requests and deliver high levels of service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous laundry experience
• Experience in a similar role

What will it be like to work for Conrad Hotels & Resorts?

Conrad Hotels & Resorts combines contemporary design, sophisticated amenities and personalized service. Conrad’s guest service is instinctive, discreet and enhanced by innovation to provide exceptional travel experiences all over the world. And, our amazing Team Members are at the heart of it all!