Housekeeping Manager - Jumeirah Beach Hotel

Housekeeping Manager - Jumeirah Beach Hotel

Job Description
Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

Jumeirah Beach Hotel, Dubai's premier lifestyle destination, is located on Jumeirah Beach Road just 15 km from the city centre and 25 km from Dubai International Airport. The 26-floor hotel has a curved design which represents the shape of a breaking wave and offers pristine private beaches with undisturbed views of the Arabian Gulf. With 599 sea-facing rooms and suites and 19 private villas, as well as 21 restaurants and bars, extensive conference and banqueting facilities, a private marina, Sinbad's Kids Club, Talise Spa, and direct complimentary access to Wild Wadi Waterpark for all guests, the hotel continues to redefine the holiday experience.

About the Job:
An opportunity has arisen for a Housekeeping Manager to join our Rooms team in Jumeirah Beach Hotel. The main duties and responsibilities of this role are:

1. To manage daily operations, tasks and projects as assigned by Executive Housekeeper. Coordinates, liaises, and communicates with all other departments and within the housekeeping department. Coordinates, liaises, and communicates with suppliers and contractors as assigned by Executive Housekeeper.
2. To oversee the linen room operation and to maintain inventory of linen, ensuring cleaning equipment and procedures are being followed and observed.
3. To ensure excellence in standards of hygiene, safety, comfort, and aesthetics are provided and the administration of all housekeeping services for guest rooms, public areas, staff areas, and uniforms.
4. To direct all housekeeping projects, programs, and training where applicable.
5. To act as a source of contact in departmental, interdepartmental, and guest-related communication.
6. Evaluate, train and develop Housekeeping colleagues about their training needs and development.
7. Schedule monthly action plan coordinating with the Executive Housekeeper.
8. Liaise with Front Office on forecasting VIP arrivals and ensure the smooth flow of communication between the departments.
9. To conduct periodic inspections throughout the hotel to assess the cleaning standards.
10. Preparing departmental and assisting in preparation of divisional budgets, ensuring that the departmental operational budget is adhered to the business plan.

About You:
The ideal candidate for this position will have the following experience and qualifications:

1. Minimum of 2 years work experience in Housekeeping in an International 5-star hotel property experience in the same position.
2. Minimum of 1 year's management experience in a high volume of housekeeping role.
3. Previous Housekeeping & Laundry experience as well as guest/employee relations training.
4. Knowledge of proper cleaning techniques, use and requirements of equipment.
5. Proficiency in English is required, ideally complemented by proficiency with a second language.
6. Competent in MS Office (Word, Outlook, Excel).

About the Benefits:
We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.