Housekeeping Manager

Key Responsibilities:

1. Supervision of Housekeeping Team Members:
   • Recruit, train, and manage the housekeeping team.
   • Set work schedules and ensure adequate staffing levels.
   • Monitor performance and provide regular feedback.
2. Room and Public Area Inspection:
   • Ensure that guest rooms, public areas, and back-of-house areas are maintained to the highest cleanliness standards.
   • Conduct regular inspections and address any cleanliness or maintenance issues.
3. Inventory and Supplies Management:
   • Monitor and manage housekeeping supplies, including cleaning materials, linens, and guest amenities.
   • Ensure inventory levels are sufficient and restock as necessary.
4. Budget Management:
   • Prepare and manage the department's budget.
   • Control expenses to meet budgetary goals.
5. Collaboration with Other Departments:
   • Work closely with the Front Office and Maintenance departments to ensure timely turnover of rooms and address maintenance issues.
   • Coordinate with the laundry department for linen supply.
6. Guest Satisfaction:
   • Strive to enhance the guest experience by maintaining a high standard of cleanliness and service.
7. Health and Safety Compliance:
   • Ensure the housekeeping team follows all health and safety regulations.
   • Implement and monitor hygiene and cleanliness standards to comply with hotel policies and local regulations.
8. Training and Development:
   • Provide ongoing training to team members on proper cleaning techniques, guest interaction, and safety protocols.
   • Promote career development opportunities within the housekeeping department.
9. Sustainability Initiatives:
   • Implement environmentally friendly practices such as minimizing water and chemical use and recycling.

Qualifications:

• Bachelor's degree in Hospitality Management or related field preferred.
• 3-5 years of housekeeping management experience in a hotel or resort setting.
• Skills:
  • Strong leadership and organizational skills.
  • Attention to detail and commitment to high standards.
  • Proficiency in housekeeping management software.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving abilities.
  • Ability to work under pressure and meet deadlines.
  • Excellent interpersonal skills with a focus on guest satisfaction.

Remote Work:

No

Employment Type:

Full-time