Receive and record all lost articles found in the hotel
Champion the Housekeeping Department’s responsibilities related to the inventory process by working closely with the Housekeeping Manager Assistant and Housekeeping Manager to maximize operational efficiency and to ensure the protection of hotel assets
Ensures the cleanliness and maintenance of Hotel facilities, including guestrooms and all public areas, in accordance with health and safety standards
To answer the telephone as per hotel standards
Record every telephone call in a log book/database noting the action taken, who is responsible and whom the call was received by
Take key inventory to ensure all section keys/master keys are accounted for
Run an in-house guest list, rollaway/crib report, check-out list, from the Property Management System
Responsible for overseeing the effective operation of the Uniform Room alter and repair employee uniforms
Maintain employee records regarding number of uniforms issued, size, repairs completed