Housekeeping Attendant for Conrad Dubai

Job Description - Housekeeping Attendant for Conrad Dubai (HOT0B6J2)

Job Number:

HOT0B6J2

Work Locations

Conrad Dubai Sheikh Zayed Road PO Box 115143 Dubai

A Housekeeping Attendant for Conrad Dubai will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests.

As Housekeeping Attendant for Conrad Dubai, you will support all Housekeeping and Laundry team for all aspects by delegating the day-to-day activities Housekeeping and Laundry within the hotel. Specifically, a Housekeeping Attendant will perform the following tasks to the highest standards:

• Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards.
• Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and teamwork.
• Actively work on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision.
• Manage the controls of the Housekeeping department, such as: frequency of employees, release of master keys, book incidents, input and output uniform and linen, among others.
• Responsible for checking daily the guest information in CRM and ensure that the preferences and requests are met on time.
• Request flowers for special occasions (marriage, death, maternity). Provide embroidery for special linen (wedding and pampering).
• Control and make monthly Lost and Found and donations.
• Check the uniforms and send for cleaning and/or repair.
• Coordinate and control all traffic of documents and people within the department. Release linen of Laundry daily.
• Make daily guest clothing release for guests that use the laundry service.
• Make monthly closing of Laundry expenses and provision of the same.
• Replace Laundry Attendant in case of holidays, days off, or absences.

What are we looking for?

A Housekeeping Attendant for Conrad Dubai serving Hilton is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values below:

• Planning and organizing.
• Good oral and written communication.
• Previous experience in Laundry.
• Good interpersonal skills.
• Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office.
• Committed to delivering a high level of customer service.
• Excellent standards of cleanliness.

What will it be like to work for Hilton?

Conrad Hotels & Resorts combines contemporary design, sophisticated amenities, and personalized service. Conrad’s guest service is instinctive, discreet, and enhanced by innovation to provide exceptional travel experiences all over the world. Our amazing Team Members are at the heart of it all!