Housekeeping Attendant

Job Description

Responsibilities

1. The comfort and cleanliness of assigned guest rooms and general guest areas are ensured according to the planned schedule.
   
2. Duties are carried out according to a shift system, with tasks being fulfilled based on the changing shifts throughout the day.
   
3. Rooms and general areas are cleaned using the same method at all times, as required by hotel standards and specified procedures.
   
4. General cleaning is performed whenever instructed by the Assistant Housekeeping Manager or Floor Supervisor.
   
5. The Daily Room Responsibility Report is completed after each room is cleaned when working on floors.
   
6. While cleaning a guest room or providing turndown service, the door is kept open and the "Room Being Cleaned" sign is placed on the door.
   
7. The storage area is organized by arranging towels, linens, guest supplies, and cleaning materials before the shift ends to prepare for the next day.
   
8. Supplies are collected from storage rooms quietly to avoid disturbing guests.
   
9. All trays and room service carts are transported from the corridors to the service area.
   
10. If a "Do Not Disturb" sign is displayed on a room door during cleaning rounds, no knocking is done, and the Floor Supervisor is immediately informed to initiate the relevant procedure.
    
11. Belongings left behind by guests in vacated rooms or other general guest areas are reported to the Housekeeping Office and delivered with a record at the first opportunity.
    
12. Guest laundry items left in a room for cleaning are immediately reported to the Housekeeping Office.
    
13. Missing guest or cleaning supplies from the storage area are reported to the supervisor.
    
14. The Floor Supervisor is informed about stained curtains needing replacement, sofas requiring cleaning, torn items needing repair, and any technical issues to be resolved.

Qualifications

1. Knowledgeable about cleaning and hygiene rules
   
2. Careful, meticulous, and responsible
   
3. Physically resilient, able to stand for long periods
   
4. Team player, friendly, and with strong communication skills
   
5. Flexible and adaptable to shift schedules and working hours