You are the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space and be a part of creating a memorable experience for them.
What you will be doing:
Attend daily briefings and take on daily assigned tasks.
Clean and maintain areas of responsibility according to standards and procedures.
Take initiative to add a personalized experience for the guest.
Take ownership of guests' privacy and belongings while ensuring exceptional service.
Report lost and found articles to the housekeeping office immediately.
Maintain equipment in a proper state of cleanliness.
Replenish guest supplies and ensure that guest requests are promptly attended to.
Report unusual behavior/activities in guestroom floors/public areas to Supervisor.
Record room status in allocated section accurately.
Maintain a section room report as well as a daily productivity report.
Qualifications:
Your experience and skills include:
12 years of experience in housekeeping.
Warm and caring personality; previous housekeeping experience is an asset.
Ability to anticipate and focus attention on guest needs while being professional and welcoming.
Excellent organizational skills and time management.
Additional Information:
What's in it for you:
Employee benefit card offering discounted rates in Accor worldwide.
Learning programs through our Academies.
Opportunity to develop your talent and grow within your property and across the world!