Responsible for Corporate and Travel Agent Room Sales for the hotel.
Clear understanding of the hotel's business strategies, then set goals and determine action plans to meet those goals.
Update action plans and financial objectives quarterly.
Identify new markets and business opportunities and increase sales.
Represent Hotels in various events and exhibitions.
Implements all sales action plans related to my market areas as outlined in the marketing plan.
Conduct daily sales calls and arrange site inspection trips to hotels by corporate clients.
Able to provide quick and timely responses, immediate communication to the properties, develop professional long-term business relationships.
Provide the highest quality of service to the customer at all times.
Participates in sales calls with members of the sales team to acquire new business and/or close on business.
Able to support hotels' service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
Work closely with the General Manager to ensure proposed rate negotiations meet the financial needs of the hotels.
Attend all department and hotel meetings as necessary.
Target key accounts potential for the company.
Build and strengthen relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
Manage and develop relationships with key internal and external stakeholders.
Acquire and develop new business accounts and prepare sales proposals for clients.
Qualifications
Sales, Business Development, and Team Management skills
Experience in sales operations and customer service
Excellent communication and negotiation skills
Strong leadership abilities and strategic thinking
Ability to work well under pressure and meet sales targets
Bachelor's degree in business, marketing, or related field