Hotel Receptionist

About Us:

Emirates Sports is the fastest growing entertainment, sports, and hospitality group in the GCC. Our team possesses an in-depth understanding and unique expertise in designing, building, and managing professional sports and hospitality facilities.

Key Responsibilities:

1. Greet and welcome guests as they arrive at the hotel reception desk.
2. Efficiently check guests in and out of their rooms, ensuring accuracy in reservation details and payment processing.
3. Provide information about hotel services, amenities, and local attractions to guests.
4. Assist with reservations, room assignments, and billing processes using hotel management software.
5. Handle guest inquiries, requests, and complaints promptly and courteously, escalating issues as needed.
6. Maintain a neat and organized front desk area, including handling paperwork, mail, and phone calls.
7. Coordinate with housekeeping and maintenance staff to ensure guest rooms are clean and well-maintained.
8. Uphold high standards of customer service and professionalism at all times.

Qualifications:

1. Must have Arabic and English proficiency; Additional languages are a plus.
2. Must have hotel software knowledge.
3. Prior experience as a receptionist; 1-2 years of experience working in a hotel is preferred.
4. Ability to work under pressure and in a fast-paced environment.
5. Availability to work flexible hours, including evenings, weekends, and holidays.

What We Offer:

1. Comprehensive salary package.
2. Shared accommodation and meals provided.

We appreciate the time you've taken to apply for this position and look forward to reviewing your application.

Job Type: Full-time

Pay: AED2,000.00 - AED3,000.00 per month

Application Question(s):

1. Do you have hotel receptionist work experience?
2. Are you proficient with hotel management software?
3. Are you Male?

Language: Arabic (Required)