Hotel Front Office Supervisor

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Responsibilities:

1. Oversee the front desk operations and ensure exceptional guest service.
2. Supervise and train front desk staff.
3. Handle guest check-ins and check-outs efficiently.
4. Resolve guest complaints and issues in a timely manner.
5. Maintain accurate records and reports.
6. Coordinate with other hotel departments to ensure smooth operations.
7. Assist in creating schedules for front office staff.
8. Monitor inventory of supplies and equipment.

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