Hostess

• Present a positive first impression of the establishment's friendliness, excellent service, and high standards.
• Greet guests upon arrival, inform guests of their wait time, monitor a waiting list, enter names into the computer system, and show guests to their table, bidding them farewell as they leave.
• Inform guests about current promotions and who will be serving them to ensure a smooth handoff to the service staff.
• Answer incoming calls to the restaurant and provide appropriate service.
• Issue dining charges by verifying orders, calculating taxes, totaling bills for to-go orders, and receiving payments by validating credit charges, approving checks, and accepting currency.
• Handle guest reservation details from the reservation system, including table allocation, dietary requirements, and billing.

Qualifications:

• Proficiency in Micros.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• At least 1 year of experience working in a similar role.
• Hospitality background is preferred.
• Fluency in English; additional languages are a plus.

Remote Work: No

Employment Type: Full-time