Health Information Management Clerk-Health Information Management

JOB DESCRIPTION

Responsible for providing administrative support to the Health Information Management Department along with its sections, specifically by providing support to the HIM Officer in day to day operations pertaining to a variety of Health Information Management functions, such as Filing and Retrieval, Release of Information, Chart Analysis. Also responsible for providing excellent customer services, processing actions, performing day to day tasks in the Health Information Management Department. Performs variety of clerical duties in maintaining the patient medical records/ Health Information that include arranging the contents of records, filing, retrieving, distributing and data entry of requests receiving and releasing in the HIS.

RESPONSIBILITIES

1. Receives and files inpatient discharged medical records
2. Cross-checks records with dispatch logbook. Applies established guidelines and policy governing the release of patient information
3. Processes the day to day operations within the filing and retrieval section
4. Assists in any other relevant task that may be assigned
5. Secures the filing room from unauthorized access
6. Discusses with respective officers before recommending solutions
7. Extracts data from Cerner and tabulates it onto relevant templates
8. Performs first level accuracy and quality checks on the data collected and contacting the data resources in cases of inconsistencies
9. Preparing the simpler daily, monthly and annual reports
10. Maintaining and Promoting Health Information Management
11. Works cooperatively with other Clinical & Non-Clinical staff to ensure data integrity and validity.
12. Utilizes all computerized applications
13. Orders and restocks office supplies
14. Photocopies documents as needed
15. Record keeping for essential day-to-day work
16. Reports any Information Technology related problems to IT support desk and following-up for resolutions
17. Assumes of immediate Health Information Management officer in his/her absence.
18. Maintains the filing system in effective way to prevent wrong filing or missing records
19. Maintains the medical records tidily by changing torn or damaged folders
20. Assembles the contents of medical records in the prescribed order for easy retrieval of information
21. Creates volumes of larger records and maintain the data in the HIS
22. Purges inactive records and maintains the details of inactive records in the HIS
23. Receives medical records returned from clinics, departments, inpatient discharges and tracks in the HIS
24. Generates daily list of records not received in HIS and follows up to receive the pending records
25. Receives and files external lab reports, referral letters, insurance authorization forms and other correspondences in patients’ medical record
26. Provides medical records and information on patients for clinic appointments, inpatient admissions, Emergencies, clinical review, research and Audits
27. Provides photocopies paper medical records/ prints copies of electronic medical records as directed by the ROI supervisor
28. Ensures that an active Encounter is available for each PIR before processing the same.
29. Ensures that loose sheet received from various clinics and nursing station are properly sorted and filed in corresponding Medical Record based on MRN
30. Ensures that entire medical record movement from and to HIM is properly tracked through HIM Chart Tracking Module using Tracking ID
31. Runs the record reconciliation report on daily basis and follows up with records not returned
32. Informs section lead and Senior HIM Officer regarding any missing records not returned to HIM
33. Maintains confidentiality with regards to any information exchanged or received in the current capacity of role in accordance with facility policy
34. Sorts, scans, uploads, checks quality and validates clinical documents (External & Internal) received
35. Ensures patient confidentiality while dealing with patient health information

QUALIFICATIONS

Experience :-

Required:

• 1-2 years of relevant experience

• Experience in a large healthcare facility

• Diploma in Health Information Management or equivalent or in relevant field

• Bachelor’s Degree in Health Information Management or equivalent

ABOUT US

At SSMC, we firmly believe that the human touch is a fundamental part of care. We understand that health care is both an art and a science, running deeper than simply diagnosing and treating those who rely on us. Our SSMC Model of Care puts our patients at the forefront of our purpose and at the heart of everything we do, ensuring that the needs of our patients come first. Every one of our patients receives individualized attention from a multidisciplinary team of experts who collaborate closely to deliver trusted and compassionate care. From the very first point of contact with SSMC, to the moment patients are back home, we ensure speciality-specific care at every stage and in every interaction. As one of the largest tertiary hospitals in the UAE, SSMC provides access to specialist medical treatments and advanced diagnostics, with a commitment to becoming a Destination Medical Center in the UAE and wider region.

ABOUT THE TEAM

About Sheikh Shakhbout Medical City (SSMC)

SSMC is the largest tertiary hospital in the UAE and serves to elevate the provision of health care services in the nation under the mandate of the Abu Dhabi Economic Vision 2030.

Supported by the latest diagnostic and treatment modalities available, SSMC offers care in 44 specialties. A team of locally and internationally trained medical, clinical and admin professionals work seamlessly together, which promotes comprehensive interdisciplinary learning, allowing SSMC to become a leading hub for integrated patient-centric medical services in the region.

As the region’s leading tertiary facility, SSMC has 742 patient beds, 18 operating theatres, and includes a hybrid operating room, 26-bed neonatal intensive care unit, and the UAE’s largest pathology lab.