Head Waiter

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25hours Hotels
Dubai
AED 60,000 - 120,000
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Job description
Company Description

At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves. With a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work. We are a colourful, diverse, professional team and love our friendly, informal culture.

COME AS YOU ARE & JOIN THE 25h TRIBE.

Job Description

How does your working day look like …

  • Directing and delegating tasks and giving instructions to the team during the shifts.
  • Checking preparations before and during the shift.
  • Ensuring the progress and delivery of tasks and making sure quality standards are met in doing so.
  • Train, motivate and evaluate new and existing staff.
  • Promote up and cross selling to the associates.
  • Respond to guest complaints and questions in a timely manner.
  • Evaluating the staffing requirements per shift and also make decisions when staffing requirements change during the shifts.
  • Working together with other departments to supervise all tasks to be done in an efficient and timely manner.
  • Keeping the supplies and stock up to requirements, including advising the restaurant manager on the required materials.
  • Working along in the shifts, being knowledgeable about all products to answer the questions of both guests and staff.
  • Working together with the entire F&B management on new ideas and improvements for the department.
  • Checking bills, table progress, preparations, waiting time for food and drinks to prevent mistakes.
  • Supervising the restaurant opening and closing procedures.
  • Doing proper shift handovers to inform colleagues about what happened in the shift and what is important for the rest of the day/week.
  • Inform the management of any visit of VIP guests to the outlets.
  • Ensure that menus are handled properly and replace damaged or outdated materials.
  • Being aware of the health and safety requirements for the department and making the associates aware of those.
  • At all times keeping good communication with the kitchen about changes, dietary requests, VIPs etc.
  • Ensuring daily briefing and allocations gets done and all records kept on file.
  • Ensure all staff are following HACCP and Hygiene standards at all times.
Qualifications

Your personality counts more than your CV …

  • You’ve gained management experience in a similar role, and can speak English fluently.
  • You can inspire your fellow staff just as you can inspire your guests. On top of this you find it easy to communicate with charm, even if it’s sometimes tricky.
  • You’re passionate about good food and drinks, and enjoy discovering new concepts.
  • You’re a doer – and even if you do it wrong sometimes, you openly admit it.
  • You’re not just bringing your abilities, but also your character.
Additional Information

What’s in it for you …

  • Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
  • Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world.
  • Benefit from great offers from our numerous cooperation partners.
  • Be part of our hilarious staff parties and much more...
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