Head of Travel and Concierge

About the job Head of Travel and Concierge

Head of Travel and Lifestyle Concierge - Your Dream Job Awaits!

Are you a seasoned professional with a deep understanding of luxury services, travel, and hospitality? Do you have exceptional leadership skills and the ability to cultivate and maintain relationships with high-end clients and partners? If so, we have the perfect opportunity for you!

Our Dubai based client is seeking a dynamic and innovative Head of Travel and Lifestyle Concierge to join their team. Reporting directly to the Managing Director, you will be responsible for driving the strategic direction, leading the team, developing new business, and ensuring the highest standards of customer service.

Key Responsibilities:

• Develop and communicate a strategic vision for the travel and concierge services.
• Lead and inspire a team of dedicated travel and concierge professionals.
• Identify and secure new high net worth clients.
• Design and develop bespoke travel and concierge services tailored to luxury clients.
• Ensure the delivery of exceptional, personalised customer service.

What We're Looking For:

• Strategic thinking and planning
• Team development and mentorship
• Business development and client acquisition
• Exceptional customer service and problem-solving
• Operational efficiency and financial management

Qualifications:

• Bachelor's degree in Tourism Management, Hospitality Management, or a related field.
• Master's degree in Business Administration (MBA) or a related discipline is highly preferred.
• Minimum of 5 years of experience in the luxury travel and concierge industry as a Travel Advisor or in similar roles with experience in a leadership role.
• Excellent English; Arabic or another European language is an advantage.

The role is based in Dubai; applicants looking to relocate are welcome.

This role requires availability to work additional/out of hours as and when required, to meet our clients' business and employee needs.

Join our client and be a part of a team that delivers the extraordinary every day. Apply now!