Head of Strategy

• Develop and execute a strategic roadmap for operational excellence and improved customer experience, aligned with the bank's digital transformation agenda.
• Lead transformation and change management initiatives, fostering a culture of continuous improvement and adaptability across the Centre of Excellence.
• Identify and redesign inefficient processes to enhance productivity and optimize resources within the bank.
• Collaborate closely with IT on solution design and work with Operations to successfully implement these changes.
• Leverage business intelligence to align data-driven insights with transformation efforts, ensuring strategic goals are met.
• Oversee workforce management, using data insights to boost employee productivity and engagement.
• Identify and pursue growth opportunities, such as expanding shared services operations to new locations.

Key Requirements:

• Bachelor's degree in finance, business, or a related field. MBA is advantageous.
• Minimum 15+ years of experience in strategic roles within a bulge-bracket bank.
• Strong experience in a shared services environment, with a focus on transformation and operational efficiency.
• Proven success in leading large-scale change management initiatives.
• Expertise in business intelligence and its application to transformation projects.
• Strong leadership and stakeholder management skills.