Head of Quality Control (Factory)

Looking for Head of Quality Control (Factory) for a premium Italian furniture manufacturing company.

Job Overview

The Head of Quality for the Factory will oversee all quality processes within the company's factory operations, ensuring adherence to quality, health, and safety standards. This role requires a leader experienced in quality management who can drive change, improve processes, and maintain a safe, efficient factory environment. The ideal candidate is proactive, with a proven record in quality-focused manufacturing environments, preferably with ISO standards knowledge.

Responsibilities

1. Quality Control Leadership: Oversee all factory quality processes, setting high standards for product consistency, safety, and client satisfaction. Conduct regular audits and inspections to ensure compliance with the company's quality and safety protocols.
2. Health & Safety Compliance: Implement and enforce health and safety standards across the factory, ensuring compliance with ISO and other relevant certifications. Lead initiatives to improve safety practices and foster a safe working environment.
3. Continuous Improvement: Drive continuous improvement in factory processes, focusing on lean methodologies to enhance efficiency and quality. Develop and implement process improvements, collaborating with cross-functional teams to address quality issues and support factory productivity.
4. Client Relationship Management: Act as the primary contact for quality-related inquiries, ensuring client expectations are met through effective communication and prompt resolution of quality concerns. Present quality results and improvements to clients, showcasing our commitment to maintaining high standards.
5. Team Leadership and Training: Train factory staff on quality control processes and best practices, building a quality-focused culture. Foster a collaborative environment, working closely with the Site Quality Assurance Coordinator and design quality teams to ensure cross-functional quality alignment.

Required Skills

1. Quality Expertise: In-depth experience with quality processes in manufacturing, ideally in a high-quality, ISO-compliant environment.
2. Health & Safety Knowledge: Familiarity with health and safety regulations relevant to factory operations.
3. Change Management: Proven ability to lead process improvements and implement lean practices effectively.
4. Client-Focused Communication: Strong interpersonal skills to maintain client satisfaction and address quality inquiries.
5. Leadership: Ability to lead and train teams with a hands-on approach, fostering a proactive quality culture.

Qualifications

1. Bachelor's degree in quality management, Industrial Engineering, or a related field.
2. ISO 9001 certification and Lean Six Sigma (Green or Black Belt) preferred.
3. Minimum of 5 years of experience in a quality management role within a manufacturing environment.