The Head of Customer Service plays a critical role in leading and overseeing all aspects of the customer service department within an organization. This strategic position involves developing customer service strategies, implementing best practices, and ensuring exceptional service delivery to enhance customer satisfaction and loyalty. The Head of Customer Service collaborates with internal teams to optimize processes, resolve escalated issues, and drive continuous improvement in service quality.
Responsibilities
Minimum Requirements
Role Function: N/A
Work Type: Full-Time
Role Level: Mid-Level
Country: United Arab Emirates
City: Sharjah
Number of Vacancies: 1
Job Category: Customer Service
Company Website:
Company Industry
Department / Functional Area
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