Head - IT Programming & Applications (Aviation)

Role: Head - IT Programming & Applications

Location: Sharjah, UAE

Industry: Aviation

Organization: Government Entity

Role Overview:

Acts as an IT business partner to the company, providing and implementing IT solutions, planning budgets, and developing projects for the assigned business departments to ensure ROI and cost efficiency. Develops and aligns the IT strategy for the departments with the business strategy in collaboration with the company's teams. Manages relationships with business stakeholders and ensures business needs are cost-effectively addressed through IT solutions and services. Leads the IT solutions and services to meet ongoing business requirements and needs.

Responsibilities:

• Reviews performance of IT applications and services against approved objectives ensuring business satisfaction levels are met and monitored.
• Develops and maintains effective working relationships with business heads, line managers, and teams in the assigned business units to ensure best services are provided; advises business stakeholders on IT investment decisions.
• Plans, implements, and manages IT budgets and work programs for business units that realize business benefits and best practices in the industry, and meet/exceed company’s expectations. Ensures programs are implemented end-to-end including transition into “business-as-usual”.
• Identifies business focus areas to develop/manage a roadmap of all business applications ensuring the functional capability of systems is enhanced in line with changing business needs.
• Takes full responsibility for satisfactory completion and periodic review of approved IT projects ensuring deliverables are completed within agreed timescale, cost, and budgets.
• Collaborates with stakeholders to carry out analysis and feasibility studies and recommend changes on business processes through improvements in information systems.
• Provides effective leadership to the project team and regular accurate communication to stakeholders.
• Develops and maintains knowledge in the Group business domain; collaborates with technology experts and suppliers to recommend/deliver feasible solutions to business needs in alignment with design and architecture principles and fundamentals approved by the Group.
• Decides on all IT business solutions and requirements for the assigned departments and acts as the sole representative of the company to address those solutions and requirements and ensure achieving them rightly, timely, and cost-effectively.
• Keeps abreast with new innovations in the IT industry to enhance service continuously. Conducts benchmark studies and analysis to stand on best practices in the industry and incorporate those practices within the IT environment to enhance efficiency.
• Partners to achieve and streamline standardization in Information Technology areas within the company. Provides support and guidance to cross-functional teams on business requirements to incorporate in IT policies, procedures, and performance measures.