Head Bartender

Oversee the service of beverages within the bar and Lounge areas, along with food service and maintain overall responsibility for beverage service.

Take responsibility for stock control, including ordering, acceptance, maintenance of stock levels and stock rotation, and return of any sub-standard items.

Report and liaise regularly with the General Manager regarding departmental performance and ensure he is informed of any relevant information or issues.

Perform a duty manager role while on shift when required, taking sole duty management responsibilities for the venue and dealing with any issues that may arise during shift.

To ensure all members of the bar team follow our Cycle of Service at all times.

To ensure that bar team members are reporting for duty and that the bar is adequately staffed.

Ensure breaks are organized in accordance with fluctuations in the volume of business.

To liaise with customers regarding special functions and events.

To ensure that bar mise-en-place is impeccable, and that bar counter and lounge area are set correctly prior to service.

To ensure that bar back and coffee areas have their correct mise-en-place.

To ensure that faults and defects are reported to maintenance and actioned without delay.

To maintain high standards of morale and personal appearance of all staff.

To ensure fair and equitable discipline, complying with company policy / regulations.

To investigate and action the causes of staff grievances.