Hairdresser

We are seeking a talented and passionate female Hairdresser / Hair Trainer to join our team. This role is responsible for providing education and promoting our product brand through education. The primary goal will be to increase brand awareness, drive sales, and establish relationships with salon/industry professionals.

DUTIES AND RESPONSIBILITIES

• Conduct product demonstrations and provide basic training on our products to customers and industry professionals.
• Ensure full product knowledge (theory & practical) has been given as per the brand protocol and understood by the students.
• Education material to be prepared in a timely manner and provided for students during all trainings, including presentations, workbooks, and products for the relevant training.
• Stay updated on product knowledge and industry trends to provide accurate information to customers.
• Daily in-salon or academy training, demos, and market visits.
• Assist customers with product selection, addressing their inquiries and providing recommendations based on their needs.
• Build rapport with customers and maintain a positive and professional image of the brand.
• Schedule or reschedule appointments with clients for follow-up trainings and meetings, coordinating with the booking coordinator and sales team.
• Develop and record all trainings, demonstrations, and meetings to follow up with the concerned persons.
• Collaborate with the sales team to provide product expertise during customer interactions, trade shows, and events.
• Identify and address customer concerns to ensure customer satisfaction and contribute to sales growth.
• Plan and assist with the sales, marketing, and professional/senior educators for the open day, including salon preparation, client consultation, and treatments.
• Respect all of the company's internal rules, policies, and procedures; set a good example regarding punctuality, hygiene, safety of students and customers, as well as attendance and positive attitude.
• Perform other duties in line with the scope of work and as assigned by the direct manager.

KNOWLEDGE

• High school diploma or equivalent; education or certification in industry techniques (Hair).
• Minimum 2-3 years of experience in a salon.
• Previous experience as a trainer/educator is not necessary but preferred.
• Basic knowledge of hair products, techniques, and trends.
• Strong communication and interpersonal skills.
• Passion for the industry with a desire to learn and grow.