You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests.
Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example.
Keep your supervisor updated on room service progress and alert them to any repairs needed.
Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed.
Be organised - keep on top of supplies and amenities and always try to minimise waste.
Reunite items with owners – and log any lost and found property.
Look smart – wear your uniform with pride.
Other ad-hoc duties – unexpected moments when we have to pull together to get a task done.
Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping.
Report, turn in, and/or log all lost and found items according to established procedures.
Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
May regularly assist with deep cleaning projects.