Guest Relations Agent Russian Speaker

Whats in it for you:

• Respond to any questions needs and desires of guests and follow up with guests to ensure their requests have been met to their satisfaction
• Respond to guests needs and anticipate their unstated ones
• Expect and react promptly to guests requirements and inquiries
• Actively listen and resolve guests complaints
• Oversee and coordinate all arrivals and departures of special guests (VIPs)
• Coordinate and manage communication between guests and staff
• Promote all amenities, conveniences, and programs offered

Your team and working environment:

Rixos The Palm Dubai Hotel & Suites is a multiawarded family beach destination situated on the iconic Palm Jumeirah Dubai.

Qualifications:

Your experience and skills include:

• Relevant experience as Guest Relations or similar is an asset
• Diploma/ BS degree in hospitality management, business administration, or related field
• Excellent problem resolution skills along with outstanding communication and active listening skills
• Ability to work flexible hours
• Highly responsible and reliable with a professional presentation

Remote Work: No

Employment Type: Contract