Graduate Trainee - Operations Support Services (Emirati Talent Pool)

Graduate Trainee - Operations Support Services (Emirati Talent Pool)

We are looking for a fresh graduate to join us at Emirates Flight Catering in the Operations Department.

• Lead and monitor the performance of the Commercial and Services Business Support team by providing coaching, direction and on-the-job training to ensure all tasks are carried out accurately and in a timely manner.
• Oversee proper maintenance of the central filing system for all Airline and Airport Catering Division related historical information and files such as agreements, correspondence, prices and menus for timely retrieval of information and audit compliance.
• Collaborate with internal departments to consolidate Annual Capital Expenditure Budget requirements and prepare summary for timely budget approval.
• Prepare project reports, feasibility studies, statistical reports and presentations to the Airline Catering Management as and when required to evaluate commercial, performance and operational aspects of business.
• Validate airline customer performance data in collaboration with IT Department to ensure correct information is reflected on the Business Intelligence Dashboards.
• Collaborate with business and ensure to accurately capture and incorporate all changes pertaining to menu whether proposed by EKFC or provided by the airline customer, in the final document for menu launch.
• Manage the controlled and timely distribution of all Broadcasts to ensure internal stakeholders are aligned and continuity of business. Broadcast includes all customers' menus new or updates, change notices, operations manuals, SOPs, memos, flight schedules or cancellations and any other document or service updates applicable to the customers' flights and services.
• Disseminate airline documentation to internal stakeholders for records and document reference or for uplift to flights; such documents include menus specification, loading ratios, photo albums (internal) and crew briefing or plating guides (customer flights).
• Coordinate with internal departments on required changes to menus, loading scales for accurate ERP system updates ensuring correct supply to airline customers and accurate billing. Liaise with locally-based Airline Catering representatives as delegated in respect of flight schedules, meal uplifts, including identifying discrepancies and raising queries.

The Graduate Trainee Program consists of a 24-month departmental rotation which involves on-the-job training, project assignments covering industry knowledge, functional and management skills. Upon completion of the program, graduates will have gained a comprehensive understanding of the operations with expertise to excel and contribute to the ongoing success of Emirates Flight Catering.

Requirements

• Bachelor's Degree or an equivalent qualification.