General Services Manager

General Services Manager

Location: Dubai, DU, AE

Company: Alstom

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time onsite General Services Manager in Dubai, UAE we’re looking for?

Your future role

Take on a new challenge and apply your multifaceted expertise in a new cutting-edge field. You’ll work alongside dedicated, collaborative, and resourceful teammates. You'll ensure that our operational infrastructure runs smoothly and aligns with our strategic goals. Day-to-day, you’ll work closely with teams across the business (Facility Management, Vendor Relations, and Health & Safety), manage budgets to maximize resource efficiency, and much more.

We’ll look to you for:

• Overseeing the coordination of office supplies, equipment procurement, and the distribution of materials.
• Construction Site & Fleet Management.
• Manage facility layout, office space utilization, and any relocations or renovations.
• Oversee the maintenance, cleanliness, and security of company buildings, including coordinating repairs, upgrades, and safety measures.
• Managing relationships with external vendors and service providers.
• Negotiating contracts, evaluating vendor performance, and ensuring service level agreements (SLAs) are met.
• Ensuring compliance with health, safety, and environmental regulations.
• Conducting regular safety audits and implementing procedures to address any potential risks.
• Developing and managing budgets for general services operations.
• Monitoring expenditures, identifying cost-saving opportunities, and reporting on financial performance.
• Leading a team of support staff and providing training, performance evaluations, and coaching.
• Acting as the point of contact for internal departments regarding service-related needs and issues.
• Ensure that services meet the needs of employees and that requests or concerns are handled promptly and professionally.
• Planning and overseeing special projects related to general services.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Degree in business administration, facilities management, or a related field.
• Experience or understanding of facilities management, operations, or a similar service-focused role.
• Knowledge of health and safety regulations.
• Familiarity with vendor management and contract negotiations.
• Strong leadership and organizational skills.
• Effective communication and interpersonal skills.
• Ability to manage multiple tasks and priorities efficiently.
• Budget management and financial acumen.
• Experience in staff supervision and development.

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Collaborate with transverse teams and helpful colleagues.
• Work with facility management, vendor relationships, logistics & support services, and health & safety compliance to ensure a smooth operational flow.
• Progress towards achieving operational excellence, cost-effectiveness, and enhanced employee satisfaction.
• Utilise our dynamic working environment.
• Contribute to innovative projects.
• Steer your career in whatever direction you choose across functions and countries.
• Benefit from our investment in your development, through award-winning learning.
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.