General Manager / COO (FR & ENG Fluent)

Wait a minute.

Are you inspired in being a key player in building a massive EdTech company that will empower millions of people?

Do you have international ambition?

Do you love scaling companies & improving Operations?

Do you desire to put that thrive of excellence at the service of selling meaningful products that really change lives?

Are you inspired by Ed Tech?

Deep inside you are looking for a new adventure with…

• Freedom: feeling free to work remotely or hybrid and being trusted to deliver
• Ambition: growing up surrounded by smart colleagues driven to create an iconic brand like Nike big
• Impact: contributing to transform people lives at scale and feel your own impact in the company

That’s great because we want to empower people at scale, by leveraging cutting edge technologies and innovating on creating breakthrough learning experiences.

This is why we are looking for our new General Manager/GM or COO

Sometimes called #2, here it’s about managing all the leadership team, leading the day-to-day and forming a powerful duo with our CEO/chairman a kind of “Visionary” / “Integrator” duo.

An Integrator you have the Unique Ability to harmoniously integrate the major functions of the business, run the organization, and manage the day-to-day issues that arise. You are the glue that holds the people, processes, systems, priorities, and strategy of the company together.

Your natural perspective is oriented toward things that are internal to the company. Getting the house in order and making sure Paradox scales fast, and with fast execution.

YOUR MISSION

Your main mission is to help us scale to the next level of 50M in 3 years while generating very high level of customers and team satisfaction.

So structuring the company so that it grows without our CEO: creating an A-Players team, installing a culture of performance and execution, putting the right systems in place and overseeing all Sales, Product, HR, finance, legal, marketing, and office management operations.

To do so, here are your 7 main responsibilities:

1. Leads the execution by meeting or exceeding planned P&L targets
2. Create a culture of performance, execution and continuous improvement
3. SCALE: Make the company Scalable and turn it into a growth machine
4. Dependably demonstrates a relentless obsession with values alignment, focus, simplicity, and clarity
5. Talent Density is everything for us > Fill Paradox with A Players
6. Oversee financial information and budget
7. Dig the Data, find patterns, and make changes happen from them

Must Have

• Proven experience as a Chief of Staff, Operational Manager, COO, Founders, CEO, CRO, Head of Operations, General Manager at least 3 years in a startup or scale up, we need someone who is immediately operational and has a global knowledge of all business functions
• You master and like modern tools and are comfortable with building processes.

Personality

• You are charismatic, have a strong ethic and a profound sense of humility.
• You are obsessed by performance, having ambitious goals and giving everything to achieve them & Excellence you must always strive to do better.
• Leadership: Catalyst for team cohesion and effective conflict management, you make others want to follow you.
• You love people deeply: You like to be interested in others and you know how to create a link very easily.
• You enjoy managing the day-to-day aspects of the business. Be responsible for the P/L balance sheet and execution.
• Great At Planning - great at taking ideas and effectively initializing plans to make them a reality.
• Driven & Getting things done: this position requires a strong commitment and perseverance & you come with solutions, not problems, you have a doer mentality.
• Love for structure and execution (An obsession with getting the house in order & You enjoy managing the day-to-day aspects of the business and to Be responsible for the and execution.)
• Comfort in conflict - you are at ease with defending your case with facts, until we find what’s right for the vision of the company.
• Growth over Ego: you are eager to learn, and receive hard feedback to grow. You let others speak and seek to understand their viewpoints.
• Analytical and system thinker, Problem-solver: able to quickly identify and formulate problems, bottlenecks and obstacles, facilitate decision making, you are able to simplify extremely complex and chaotic issues into efficient solutions and systems quickly.
• Tech and product savviness
• Cool under pressure
• You are inspired by the field of Edtech, coaching, personal development or training.

Language

• French: Native
• English: Fluent English, you can hold a conversation on specific details with English-speaking colleagues.

TECHNICAL:

• Our CRM: Hubspot

IT MIGHT NOT BE FOR YOU

• Being at ease to be in the shadow: Constant Friction as you are in between our CEO/Chairman, the leadership team and the rest of the team
• Discipline and Accountability. You are the one who delivers the bad news to employees. You’re in charge of the dirty work that needs to be done.
• Lack of Appreciation. The toughest one of all is that your job can be downright lonely.
• If you don’t want to be really hands-on: At our size (60 people, not 300), we expect to be directly involved in fixing issues yourself.

JOIN US IF YOU CRAVE

Growth & Ambition

We hire only the best, it’s exhilarating to be surrounded by A-players who strive to perform whilst being in a good mood. You'll be working with some of the best minds.

Impact & Meaning

Playing a crucial role in the development of a company whose content and products are enjoyed by millions of people.

How To Apply

That job description resonated with you? Click on "Apply for this position" and fill out a short questionnaire (7 to 8 minutes) to tell us more about yourself and send us your CV!

Hiring process

A 6 to 8 minutes application survey.

A 15-30 What’s app call with Chloé, our HR Talent Manager, to assess the fit between the position, the company, and your own career path.

A 1 hour video-call focused on your career with Chloé to do a deep dive into your career path and your ambition.

A couple of video-call s with the Executive Team.

A culture-fit video call with Timy, our Culture and Engagement coach to check in depth the alignment between you and our values and culture.

A Case study you will present to David, our founder & CEO so we can learn more about your vision and understand if we can write the success story together.

Reference calls to get in-depth insights about how you work in different environments, make your onboarding easier, and give everybody on the team the insurance to be surrounded by A-Players.

Welcome aboard!