General Manager

We are looking for an experienced General Manager to lead the operations of a standalone restaurant within a luxury 5-star hotel. The ideal candidate will ensure exceptional guest satisfaction, inspire a high-performing team, and drive business results. This role requires a strong background in managing luxury, high-quality restaurants, delivering world-class service and creating extraordinary dining experiences in the best of the best 5-star settings.

Key Responsibilities:

• Oversee daily restaurant operations, ensuring exceptional quality, standards, and guest experiences.
• Develop and manage budgets to meet financial objectives.
• Lead, train, and inspire the team to deliver outstanding service, fostering a positive and high-performing work environment.
• Ensure compliance with the highest health, safety, and sanitation standards.
• Respond promptly and professionally to guest feedback and concerns, always striving to exceed expectations.
• Collaborate with marketing teams to position the restaurant as a leader in the luxury dining market.
• Handle accounting and billing procedures with precision and accountability.
• Conduct team performance appraisals and implement advanced training programs to elevate service quality.
• Monitor market trends and competitor activities to maintain a competitive edge.

Qualifications & Skills:

• Proven experience managing luxury, high-end restaurants in 5-star hotel environments.
• Strong leadership, communication, and organizational skills.
• Financial acumen with extensive experience managing budgets and analyzing financial performance.
• Deep understanding of F&B operations, guest service excellence, and global luxury dining standards.
• Ability to lead by example, motivate teams, and build a culture of innovation and excellence.
• Proficiency in resolving guest concerns with a hands-on, proactive approach.
• Knowledge of advanced marketing and promotional strategies for high-end F&B outlets.