General Manager

Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

• About Our Client: Our client is a well-established chain of hypermarkets in Ras Al Khaimah, massively expanding across the country.
• Strategic & Business Growth: Develop and implement strategies to elevate brand positioning, drive sales, expand wholesale operations, and explore new market opportunities.
• Operations & Compliance: Oversee daily hypermarket operations, ensure compliance with standards, manage inventory, and maintain high customer service levels.
• Financial & Performance Management: Control expenses, optimize costs, analyze financial performance, and implement strategies to improve margins and profitability.
• Supply Chain & Ecommerce: Ensure efficient supplier management, stock availability, and effective execution of ecommerce operations.
• Marketing & Customer Experience: Formulate and execute marketing plans, enhance customer experience, and improve service quality across all retail outlets.
• Talent & Team Development: Plan training programs, support talent management and succession planning, and ensure high employee satisfaction and retention.
• Project & Property Management: Oversee new project rollouts, identify strategic property locations, and maintain compliance with legal and safety regulations.

The Successful Applicant

• The successful candidate will meet the following criteria:
• Willing to explore a role in Ras Al Khaimah.
• Experience: 15+ years overall experience, currently in a GM or Head of Operations role within hypermarkets/supermarkets.
• Expertise: Proven track record in operations, maintenance, health & safety, and facilities management in a reputed large retail group in the UAE.
• Multi-Branch Management: Experience in overseeing multiple locations and opening new branches.
• Leadership & Communication: Strong leadership capabilities with excellent communication skills.