GC & E Sales Coordinator

Job Description - GC & E Sales Coordinator (HOT0B7ZF)

Job Number:

HOT0B7ZF

Work Locations:

Embassy Suites by Hilton Dubai Business Bay, Al Abraj Street, Business Bay, Dubai

A GC & E Sales Coordinator is responsible for receiving groups and events in the hotel, serving as an intermediary between the customer and the commercial and operational areas. It is the customer contact at the time they arrive at the hotel with their event, working with the hotel to achieve the set goals.

What will I be doing?

As a GC & E Sales Coordinator, you will work with events that occur in the hotel from initial contact with the head of the event to preparing contracts for groups and events, until the end of the event. You must perform the following tasks to the highest standards:

• Receive groups and events and keep the hotel updated on their status.
• Draw up contracts for groups and events.
• Insert Rooming List in the system, update payment instructions, and enter important information relevant to the group.
• Negotiate budgets with customers.
• Develop events Work Orders in the system with all relevant information.
• Conduct instructional meetings with all relevant information for the group (number of attendees, category, price, form of payment, contact person, special notes, etc.).
• Perform monthly reports for groups and update closing information.
• Interact continuously with the Account Managers, Sales Coordinators, Reservations, Front Desk, Department Parties, Hilton Meetings, and kitchen.
• Act directly with the guest or client during the stay of groups and events.
• Participate in special activities such as cocktail receptions, welcome tours for groups, etc.
• Ensure that all client requests are answered efficiently and promptly.

What are we looking for?

A GC & E Sales Coordinator serving Hilton brands is always working on behalf of our Guests and collaborating with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Graduate or MBA in Management, Hospitality, or Marketing.
• Previous experience in sales for groups and events, preferably in Hospitality.
• Ability to analyze and manage multiple tasks.
• Ability to solve problems quickly and efficiently.
• Strong organizational and planning skills.
• Good computer skills including Excel, PowerPoint, and Word.
• Proactive approach to meet deadlines and objectives.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure