Full-Stack Engineer

Job Title: FullStack Engineer
Location: Dubai, UAE Office

About Us:

ZIWO is an Omni-channel Cloud Contact Center Software (CCAAS) provider, offering straightforward solutions for companies to communicate with their clients via Phone, WhatsApp, SMS, and more.

We connect 145 countries globally, including the GCC, enabling users to instantly expand their reach into new geographies. Our software offers ready-made plugins with most CRMs and is integrable with any app, thanks to an open API architecture.

Key Responsibilities:

1. Implement UI/UX designs into front-end products, ensuring a seamless and visually appealing user experience.
2. Design robust APIs to support mobile and desktop clients.
3. Responsible for database creation and evolution.
4. Collaborate closely with team members to establish project objectives and create cohesive, functional code to enhance user satisfaction.
5. Report directly to the Head of Development, providing updates on project progress and contributing to strategic decisions.
6. Analyze data, processes, and code to troubleshoot issues and identify areas for improvement in the codebase.
7. Develop automated tests to ensure that business requirements are met and to facilitate regression testing for code changes.
8. Write clean and efficient code, build prototypes for new features, and actively resolve development-related issues.
9. Profile and analyze frontend code and performance to identify bottlenecks and make necessary improvements.
10. Create comprehensive technical documentation to support knowledge sharing and future development efforts.

Technical Competencies:

1. Experience with frontend frameworks and UI libraries (e.g., Angular, Tailwind, Material).
2. Proficiency in API integration in frontend products.
3. Expertise in DotNet Core / C#.
4. Strong understanding of REST API with OOP language using TDD and SOLID principles.
5. Knowledge of databases (e.g., RDBMS, NoSQL).

Qualifications:

1. 3+ years of experience in a similar role.
2. BS degree in Software Engineering, Computer Science, or a related field.
3. Proficiency in English is required; Arabic is a plus.

Equal Opportunity Statement:

We are proud to be an equal-opportunity workplace, hiring great people from a wide variety of backgrounds.