Front Office Manager

· Ensure front desk is tidy and has all necessary stationery and material

· Train, supervise and support office staff, including receptionists, security guards and call center agents

· Ensure timely and accurate customer service

· Handle complaints and specific customers requests

· Troubleshoot emergencies

· Prepare and monitor office budget

· Ensure company’s policies and security requirements are met

Requirements and skills

· 4 years experience as a Front desk manager or Reception manager

· Proficiency in English (oral and written)

· Solid knowledge of MS Office, particularly Excel and Word

· Excellent communication and people skills

· Good organizational and multitasking abilities

· Problem-solving skills

High School diploma; additional certification is a plus