Front Office Manager

Job Description

Manage the functioning of all departmental employees and facilities (Reception, Guest Service Center, Bell team, Drivers, Concierge, Guest Experience, Night shift – 45 person manning).

Develop and maintain a motivational working environment within the department, taking into consideration the remote location and varying needs of team members.

Lead the team member’s performance appraisals.

Coordinate work of other managers and supervisors in each section of Front Office to ensure highest guest and team satisfaction.