Front Office KYC Associate

Job Description

The Front Office KYC Associate performs Know Your Customer/Business investigations covering money laundering financing and tax evasion to determine if the transactional activity (or attempted activity) under review is suspicious. This may include provision of quality checking and/or advising stakeholders on follow-up measures to be taken.

Main duties & responsibilities

• Assist with the delivery of ING Dubai's KYC remediation effort
• Completion of regular KYC activities for ING's Wholesale Banking clients in the Middle East
• Efficient handling and completion of KYC files (both onboarding and reviews) in compliance with ING's global Policies and guidelines
• Ensure the Customer Due Diligence (CDD) review complies with DFSA Requirements by completing the DFSA KYC Checklist for UAE Clients
• Perform client outreach: communicate, liaise, and follow-up with clients to obtain relevant information and documentation to complete the CDD Reviews
• Maintain close cooperation with other ING units in Bratislava and Manila to ensure processing of CDD, ESR, FATCA, and CRS for new and existing clients in a timely and efficient manner
• Regularly update Parent Account Managers (PAMs) on status of completion of files within due dates and prioritize urgent files
• Manage the client offboarding/exit process under the guidance of PAMs and offboarding colleagues
• Complete reporting to the Head of Compliance on a monthly basis
• Prepare and report KRIs for the UAE region to the UK KYC Lead on a monthly basis
• Assist the Head of Compliance Dubai with key control testing projects and deliverables
• Serve as the Single Point Of Contact for internal reporting

Candidate Profile

Essential

• 5 years relevant experience
• International banking experience to include KYC Client outreach & internal and external reporting experience
• Strong attention to detail
• Effective collaboration both within a team and across the organisation
• Self-starter with excellent organisational skills and ability to establish and deliver on priorities

Desirable

• Relevant industry qualifications
• Numerical background