Front Office Intern- German Speaker
Job description
- Consistently offer professional, friendly, and engaging service
- Greet, check in, and settle guest accounts while ensuring all service standards are followed
- Assist guests regarding hotel facilities in an informative and helpful way
- Follow department policies, procedures, and service standards
- Follow all safety policies
- Other duties as assigned
Qualifications:
- Proficient in the English and German language (verbal & written). Must be able to handle a multitude of tasks in an intense, ever-changing environment
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Computer literate in Microsoft Windows applications is an asset
- Must be able to type 25 words per minute
- Must possess a professional presentation
- Strong interpersonal and problem-solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Hospitality Diploma is an asset
- Must be flexible in terms of working hours
- Must have the ability to handle cash effectively and accurately
Remote Work: No
Employment Type: Intern