Front Office Data Entry Clerk

Job Description

We are currently seeking passionate and dynamic guest-focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Front Office Data Entry Clerk, you are responsible for forwarding passport information of hotel guests on the day of their arrival by email to the Police Department. Your role will include key responsibilities such as:

1. Pick up passport copies at the designated area.
2. File all passport copies per day and hand them over to the concierge.
3. Work with computer and scanner to send all the necessary information.
4. Maintain an up-to-date knowledge of the hotel and services.
5. Prioritize and perform accordingly to ensure that data is handled immediately with speed and efficiency.
6. Maintain a systematic and organized filing system and regularly check, update, and reorganize cabinets when required.

Skills

Education, Qualifications & Experiences

You should ideally have previous experience in a similar position. You must also have fluency in both written and spoken English, as well as Arabic, and be well-versed with computer skills.

Knowledge & Competencies

The ideal candidate will be an enthusiastic and committed individual who has exceptional communication skills and strives to finish every task promptly and accurately with an eye for detail. You are vibrant and innovative, outgoing, and have a high aptitude for customer care, while possessing the following additional competencies:

• Understanding the Job
• Taking Responsibility
• Recognizing Differences
• Customer Focus
• Adaptability
• Teamwork