Front Desk Receptionist

Job Responsibilities

1. Welcoming patients and visitors, answering the telephone and addressing inquiries.
2. Scheduling appointments and ensuring they are kept on time.
3. Assisting patients with completing necessary forms and documentation.
4. Maintaining a clean and calm reception area.
5. Registration, processing billing and payments, and utilizing medical software.
6. Optimizing patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
7. Keeping patient appointments on schedule by notifying providers of patient arrivals, reviewing service delivery compared to the schedule, and reminding providers of service delays.

Requirements

• Basic UAE Insurance knowledge
• Experience in insurance approval