Front Desk Receptionist

About Us: Windsor Holistic Clinics is dedicated to providing comprehensive and integrative healthcare services to our community. We pride ourselves on offering a serene and supportive environment for both our patients and our staff. We are looking for a motivated and professional Receptionist to join our dynamic team.

Job Description:

We are seeking an experienced Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As the first point of contact for our clinic, you will play a crucial role in ensuring a positive experience for our patients and visitors.

Key Responsibilities:

• Greet and welcome patients and visitors with a warm and friendly demeanor.
• Manage the check-in and check-out process for patients, including verifying and updating personal and insurance information.
• Schedule and confirm appointments, ensuring efficient use of clinic resources.
• Answer and direct phone calls, handling inquiries and providing information as needed.
• Maintain patient records and ensure confidentiality and security of information.
• Assist with administrative tasks such as data entry, filing, and managing correspondence.
• Coordinate with medical staff and other departments to ensure smooth clinic operations.
• Handle billing and payments, including processing insurance claims.

Requirements:

• 1-2 years of experience as a Receptionist or in a similar role, preferably in a healthcare setting.
• High school diploma or equivalent; additional certification in Office Management is a plus.
• Proficiency in Microsoft Office Suite and familiarity with electronic health record (EHR) systems.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to multitask and prioritize tasks effectively.
• Professional appearance and demeanor.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Friendly, patient-oriented, and empathetic personality.

What We Offer:

• Competitive salary based on experience.
• Comprehensive benefits package, including health insurance, paid time off, and retirement plans.
• Opportunities for professional development and career growth.
• A supportive and collaborative work environment.

How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and why they are a good fit for this role. Please send your application to hr@windsorclinics.ae with the subject line "Receptionist Application – Your Name".

Windsor Clinics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Application Question(s):

• Do you have a valid visa for more than one month?

Experience:

• Front Desk Duty & Customer Care: 1 year (Preferred)