Franchise Hotel - Spa Attendant - Th8 Palm Beach Resort, Vignette Collection

[aboutus]

Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel. We’ve created a collection brand that gives guests and colleagues an inspiring new choice. One that puts people at the heart of everything we do, to reframe luxury hospitality for the better. Our hotels are unique in their own right, with their own distinct outlook and story to tell.

[daytoday]

• Ensure the spa area, treatment rooms, relaxation lounges, and wet areas (sauna, steam room, jacuzzi) are clean, well-maintained, and fully stocked.
• Prepare treatment rooms before and after each session, ensuring they meet hygiene and presentation standards.
• Provide guests with towels, robes, slippers, and any necessary amenities for their spa experience.
• Assist therapists by setting up and replenishing treatment materials as needed.
• Monitor and maintain cleanliness in locker rooms, showers, and common spa areas throughout the day.
• Assist guests with spa-related inquiries, guiding them through the facilities and ensuring they feel comfortable.
• Replenish spa refreshments, such as infused water, tea, and snacks, keeping them fresh and well-presented.
• Report any maintenance issues, broken equipment, or safety hazards to the appropriate department.
• Follow all health, safety, and hygiene regulations to maintain a high standard of cleanliness.
• Support the spa team with administrative tasks such as booking appointments and managing inventory when needed.
• Uphold the hotel's luxury standards, providing exceptional service and hospitality to all spa guests.

[requirements]

• Previous experience in a similar role within a luxury hotel or spa is preferred.
• Strong attention to detail and commitment to cleanliness.
• Excellent customer service and communication skills.
• Ability to multitask and work in a fast-paced environment.
• Friendly, approachable, and professional demeanor.
• Basic understanding of spa services and wellness treatments is a plus.
• Ability to work flexible hours, including weekends and holidays.
• A team player with a proactive attitude and willingness to assist in all areas of the spa.

[benefits]

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you’ll become part of our hotel family.