Franchise Hotel - Sales Coordinator

This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer.

About Us

Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels.

Your Day to Day

The Sales Coordinator is responsible for providing secretarial and administrative support to the Director of Sales and Marketing and the sales team. On occasions, the Sales Coordinator will also provide support to other departments as requested.

1. Maintain the strictest confidentiality on all matters related to IHG Properties plus all other sales and personnel related matters.
2. Provide secretarial and administrative assistance to the DOSM and back up administration to the sales team, including preparation of correspondence and maintenance of appointments diary for DOSM.
3. In the absence of the Executive Secretary (annual leave/sickness), provide administrative cover.
4. Set up and maintain an effective filing system for the sales department, including a daily trace file, to ensure all weekly, monthly and bi-annual deadlines are met by the DOSM.
5. Once trained, take a proactive role in the maintenance and development of Opera S&C standards within the Sales Department, including generating a BEO/GIS/GEO and sharing supporting documentation with relevant departments prior to the Event or Group arrival.
6. Continually enhance and improve the efficiency and organization of the department by designing and implementing administrative systems.
7. Perform other duties as appropriate.
8. Prepare and submit daily activity, weekly activity, and month-end reports, as assigned.

What We Need From You

High school diploma; 6 months experience in sales and marketing, guest services, front desk, or a related professional area.

OR

2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

What We Offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.

We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.

So, join us and you'll become part of our hotel family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the Apply button. Start your journey with us today.