Job Description
Job Summary:
We are looking for a customer-oriented Waiter/Waitress to join our Food & Beverage team. The Waiter/Waitress will be responsible for taking orders and serving food and beverages to patrons at our establishment.
Job Responsibility:
1. Greet and escort customers to their tables.
2. Present menus and take orders.
3. Recommend food and beverages to customers.
4. Serve food and drinks in a timely manner.
5. Check on customers and ensure satisfaction.
6. Handle any customer inquiries or complaints.
7. Clear tables and maintain a clean workspace.
8. Collaborate with other restaurant staff to provide excellent customer service.
Candidate Requirements:
1. Proven work experience as a Waiter/Waitress or similar role.
2. Customer-oriented approach and patience.
3. Excellent communication skills.
4. Ability to work in a fast-paced environment.
5. Flexibility to work in shifts, including weekends and holidays.
6. Knowledge of food and beverages.
Desired Candidate Profile
Skills:
- Excellent customer service skills
- Strong communication and interpersonal abilities
- Attention to detail
- Ability to work well under pressure
- Team player
- Food and beverage knowledge
- Ability to multitask
- Problem-solving skills
- Adaptability to changing circumstances
- Basic mathematical skills for handling transactions
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Welcome to the world of Rotana. Since its inception, the company has grown to become the largest hospitality management company in the region - a brand not only widely recognized, but much admired.Rotanas strategic development is orchestrated by a team of professionals, who have exceptional international experience and a fundamental understanding of the cultures and communities where it operates hotels