Food Beverage Operations Manager

The key focus of this role is to support the Assistant Director of Food and Beverage by the following:

• Overseeing daily operations in all food and beverage service areas to ensure smooth and efficient functioning.
• Develop and implement operational policies, standards, and procedures.
• Conduct regular audits to ensure compliance with health, safety, and quality standards.
• Lead, train, and manage the food and beverage service team, fostering a productive and positive work environment.
• Conduct performance evaluations, identify training needs, and provide ongoing coaching.
• Maintain high standards of customer service to ensure customer satisfaction and loyalty.
• Address and resolve customer complaints or issues promptly, using feedback to improve service delivery.
• Manage expenses and ensure cost-effective operations.
• Analyze sales trends and recommend strategies to increase revenue and profitability.
• Work closely with the marketing team to plan and execute promotional campaigns.
• Continuously assess and improve operational processes to enhance efficiency and reduce costs.
• Identify areas for improvement and recommend the implementation of new procedures or technologies to streamline operations.

Qualifications :

Qualifications & Requirements

• 5 years experience in food and beverage management within UAE.
• Strong leadership skills with the ability to motivate and develop team members.
• Excellent communication, problem-solving, and decision-making abilities.
• Knowledge of financial management principles and experience in budget management.

Remote Work :

No

Employment Type :

Full-time