Food Beverage Manager

Strategic Planning & Development

Develop and execute a comprehensive Food & Beverage strategy aligned with the hotel's overall vision and business goals.
Analyze market trends, guest preferences, and competitor activities to identify opportunities for innovation and growth.
Collaborate with the General Manager and senior leadership to establish performance objectives and KPIs for the department.

Operational Excellence

Ensure seamless daily operations across all Food & Beverage outlets including restaurants, bars, in-room dining, and banqueting services.
Maintain the highest standards of food quality, presentation, and service in line with Accor brand values.
Oversee inventory management, procurement, and cost control to maximize profitability while minimizing waste.
Implement and regularly review standard operating procedures (SOPs) to enhance efficiency and compliance with health, safety, and hygiene regulations.

Guest Experience & Satisfaction

Foster a culture of personalized and anticipatory service, exceeding guest expectations at every interaction.
Handle guest complaints and special requests promptly and professionally, ensuring total satisfaction.
Regularly review guest feedback through surveys, reviews, and direct interactions to identify areas for improvement.
Collaborate with the culinary team to design innovative menus and curate memorable dining experiences.

Financial Management

Prepare and manage the Food & Beverage department's budget, ensuring alignment with financial goals.
Monitor revenue performance, operational costs, and profitability metrics, implementing corrective actions when necessary.
Develop strategies to drive revenue growth through promotional activities, special events, and partnerships.
Conduct regular financial analysis and forecasting to identify trends and opportunities for optimization.

Team Leadership & Development

Recruit, train, and mentor a high-performing team of Food & Beverage professionals.
Conduct regular performance evaluations, providing constructive feedback and career development opportunities.
Promote a collaborative and inclusive work environment that aligns with Accor core values.
Organize regular training sessions to ensure the team is equipped with the latest industry knowledge and skills.

Health, Safety & Compliance

Ensure strict adherence to local and international health, safety, and hygiene regulations.
Conduct regular audits and inspections to maintain compliance with standards.
Train staff on safety protocols including emergency response and safe handling of equipment and food.
Lead initiatives to promote sustainability and eco-friendly practices within the Food & Beverage operations.

Administrative Responsibilities

Oversee the implementation of technology and systems to streamline operations and enhance efficiency.
Ensure all departmental documentation complies with company policies and regulatory requirements.

Qualifications :

Qualifications & Requirements

Bachelor's degree in Hospitality Management, Business Administration, or a related field.
Minimum 5 years of experience in Food & Beverage management, preferably in a luxury or five-star hotel environment.
Exceptional leadership, communication, and organizational skills.
In-depth knowledge of international cuisines, wines, and mixology.
Proficiency in financial management, revenue analysis, and budgeting.
Strong commitment to guest satisfaction and service excellence.

Remote Work : No

Employment Type : Full-time