Food Beverage istant Manager

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IHG Hotels & Resorts

Dubai

AED 60,000 - 120,000

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Yesterday

Job description

To ensure that SOP Basic standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual.
To take a hands-on approach in the operation of the outlet.
To attend daily briefing on preparation, service, and menu.
To be knowledgeable of the food and beverage items in the restaurant.
To master and perform the service sequence standards for both buffet and a la carte service styles.
Serve food and beverage to guests according to prescribed service standards and procedures with emphasis on speed and accuracy.
To contribute to overall guest experience metrics through the delivery of the voco brand standards and service behaviours.
To liaise with the supporting departments on daily operation and quality.
To establish a rapport with guests maintaining a good relationship.
To carry out any other reasonable duties and responsibilities as assigned.
To have a complete understanding of and adhere to the Hotel’s Policy relating to Fire, Hygiene, Health, and Safety.
To attend all required training sessions/programmes.
To ensure cleanliness and maintenance of equipment, tools, fixtures, and service area in the station assigned.