Food & Beverage Assistant (Russian Speaking) at voco® Dubai The Palm

Food & Beverage Assistant (Russian Speaking) at voco Dubai The Palm

Hotel: Dubai The Palm (DXBPJ), Palm West Beach, Palm Jumeriah, 566771

About Us

Welcome to voco, IHG’s new upscale brand. Drawing on our years of experience in delivering True Hospitality, voco Hotels gives people a different choice. Our hotels are reliable enough to depend on but different enough to be fun, connected by their individual characters that make memorable travel dependable.

Your day to day

Your responsibilities are:

• To ensure that SOP Basic standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual.
• To take a hands-on approach in the operation of the outlet.
• To attend daily briefing on preparation, service, and menu.
• To be knowledgeable of the food and beverage items in the restaurant.
• To master and perform the service sequence standards in the outlet.
• Serve food and beverage to guests according to prescribed service standards and procedures with emphasis on speed and accuracy.
• To contribute to overall guest experience metrics through the delivery of the voco brand standards and service behaviors.
• To liaise with the supporting departments on daily operation and quality.
• To establish a rapport with guests maintaining a good relationship.
• To carry out any other reasonable duties and responsibilities as assigned.
• To have a complete understanding of and adhere to the Hotel’s Policy relating to Fire, Hygiene, Health, and Safety.
• To attend all required training sessions/programs.
• To ensure cleanliness and maintain equipment, tools, fixtures, service area in the station assigned.
• To be responsible for cost-saving on guest supplies, food supplies, electricity, water, etc.

What we need from you

• 1 year related experience in the same capacity.
• Excellent communication skills; English is a must.
• Russian speaker is a must.
• A naturally outgoing and friendly personality with a passion for service excellence to consistently deliver and demonstrate voco service standards.
• A true “team-player” mentality and flexible attitude towards a diverse set of tasks.
• Ability to work a flexible schedule including nights, weekends, and/or holidays.

What we offer

We’ll reward all your hard work with a great salary and benefits – in addition to career development, employee room discounts, and a great work culture. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics.

At IHG, we are committed to developing our team and managing our talent and encourage internal as well as external candidates to apply for any of our vacancies. We are an equal opportunities employer.

Don't quite meet every single requirement but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.